Mised reply will be sent to the visitors registered. Finally,Click "Save". Chat history past chats all chats history archive facebook messages missed chats offline messages.
Share this post : Facebook Twitter. The text that can customize or change is termed as "Dynamic Text". History section on HappyFox Chat is an archive of all the completed chats, missed chats and offline messages. What is Canned Message? Write to us: support zohosalesiq. How to add the Canned Message?
Then click on the "Send " button in the right top corner, the drafting will open. Add a category or choose an existing Canned Message category. If visitor immediately closes browser after starting a chat. Zoho SalesIQ Help. You can filter by date, to see how your agents performed on misxed certain day, week, month, etc. reply to the visitor's query and click Send. How to view and reply to the Missed Chats?
Yes, you can configure Zoho SalesIq for jabber clients. The message will be conveyed dynamic from one visitor to the other as mentioned in the defined rule. Still can't find what you're looking for? The stored canned messages will pop-up in the screen.
Type the desired content in the "Compose Message" box, then choose the department you want to associate the message with or choose All Departments for a general. By clicking the filter drop-down menu at the top-right, it is easy to filter missdd feedback.
Storing the text that is frequently used to the visitors is known as Jou message. Or filter by a particular agent to see only their feedback. If the agent declines t… Features.
Not really. If you only have your e-mail and not a Zoho user name, you will be unable to configure any device or app to connect to your Chat para adultos SalesIQ through Jabber. Chat history History section on HappyFox Chat is an archive of all the completed chats, missed chats and offline messages. If the agent declines t…. Where to view the Visitor and Operator based reports? You can store the messages in the "Canned Message" section, and use them from the chat window by typing followed by the starting letter in the text area.
You can also reply to the missed chat viaclick on the missed chat you would like to reply from list. How to view and filter the Visitor Feedback? Yes, thanks! You are using an unsupported browser. To add a canned message, select "Canned Messages" and click on the "Add" button. To reply to the missed request, click the Reply button at the top right, cbat type your reply in the editor that will appear.
Showing articles from missed chats tag. In the Reports section, click on the Visitors and Operator tabs to view the respective reports. Even filter by rating—to see what are the common factors of all your 5-star rated chats. You can access cht clicking the Feedback option on the left-hand below the Sex chat hotlines module, lets you see how your chat support operation is performing through the eyes of those they are supporting.
What is Dynamic Text? You can view the chats you missed in the "Missed" tab. Your Zoho SalesIQ will only work in conjunction with Jabber if you have a Zoho user misswd associated with the you wish to use.